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PRODUCTS

Product materials

Are monbento products guaranteed BPA/BPS and phthalate free?

All monbento products are made using high quality, food safe materials and guaranteed BPA/BPS and phthalate free.

What materials are monbento products made from?

Monbento product material information can be found on our online store under the “composition” header of each product description.

Where are monbento products manufactured?

Monbento products are designed in France and manufactured in China in factories selected in accordance with strict regulations; this applies to all products apart from the MB Original bento box, which is designed and produced in France.

Do monbento products conform to European and world standards?

Monbento products conform to all European, and worldwide, food standards. Independent international bodies regularly carry out quality controls.

Is a scuffed or scraped monbento product bad for health?

All monbento products are made using high quality, food safe materials and guaranteed BPA/BPS and phthalate free. Scuffs and scrapes do not lead to materials contaminating the food inside the monbento products. Monbento products are completely safe even when they are scuffed or scraped.

Product use

Are monbento products airtight?

Details on relevant products can be found on our online store under the “features” header of each product description. The MB Original, MB Square, MB Tresor, MB Element and MB Lib bento boxes, as well as the MB Positive and MB Steel bottles, and MB Temple sauce cups are 100% airtight.

Are monbento products insulated?

Details on relevant products can be found on our online store under the “features” header of each product description. The MB Element bento box and the MB Steel bottle are insulated.

Can monbento products be used in the microwave?

Details on relevant products can be found on our online store under the “features” header of each product description. The MB Original and MB Square bento boxes are suitable for microwave use. Simply remove the lid and lift the small silicone cap on the inside cover before placing the bento in the microwave. The MB Tresor bento box (as well as the two small boxes it contains) can also be used in the microwave without their lids. The MB Lib bowl can also be used in the microwave without its lid and integrated spoon. All of the MB Silicase silicone moulds are made for use in the microwave. For best results, please comply with the maximum power and heating time shown on the product instructions and/or packaging. The MB Positive bottle cannot be used in the microwave.

Can monbento products be used in a conventional oven?

Details on relevant products can be found on our online store under the “features” header of each product description. Only the MB Silicase silicone moulds are suitable for use in a conventional oven.

Are monbento products freezer-safe?

The MB Original, MB Square and MB Tresor bento boxes, as well as the MB Lib bowl, MB Temple sauce cups, the MB Silicase silicone moulds and the MB Kawaii egg moulds are freezer-safe.

Are monbento products dishwasher-safe?

Details on relevant products can be found on our online store under the “features” header of each product description. All monbento products are dishwasher-safe apart from the MB Steel insulated bottle and the MB Pochette carry bags. We recommend that you: - Place your monbento products in the top drawer of your dishwasher to keep them away from the high water pressure near the base (this excludes cutlery and chopsticks, which should be placed in the cutlery tray) - Select a wash programme with a temperature no higher than 40°C.

Can I put monbento products in the washing machine?

The MB Pochette carry bags are machine washable. We recommend you use a gentle wash cycle with a temperature no higher than 40°C and avoid using fabric softener.

Product maintenance and repair

I have lost or broken part of my product (cover, lid, hinge, container, etc.). How do I get a replacement?

Should you lose or break part of your monbento product, you can go to the “accessories” tab on the online store where you will find many spare parts in a range of colours to get your product back in working order. If the item you need isn’t shown on the list of available parts, please contact our customer service department using the online contact form.

Product range

Where can I find monbento products?

Monbento products are available from our online store under the website “Shop” tab. You can also purchase our products from our retailers. To find the store closest to you, please search the map on our website.

How can I keep up to date with monbento news?

To stay up to date with monbento news, you can: - Register for the monbento newsletter. Go to the “newsletter” header at the bottom of the home page and simply register your email address. We won’t share your address with any third party and you can unregister at any time. - Follow the monbento Facebook page - Sign up to @monbento on Instagram - Follow monbento on Twitter - Sign up to the monbento YouTube channel - Go the “news” header on the monbento website If you have any specific questions, please contact our customer service department using the online contact form.

Are monbento products guaranteed?

Monbento products are guaranteed for 2 years. Our lunch box has a further 1 year additional guarantee, so a total 3-year guarantee. To make a claim using this guarantee, you can: - For purchases made through our online store: contact our customer services department using the online contact form and by providing your order number. - For purchases made through a retailer: contact our customer services department with your receipt.  

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