Warehouse in France
Every product you can find on monbento.com is on our warehouse in France. We are selling only the products that are physically store in our warehouse. You never pay customs if you are in the European Union, Metropolitan France included.
Secure payment
High encrypted payment by the Banque Populaire. Your bank details are not communicated to anyone, not even to monbento.com.
Free Gift card
Simply on demand. When ordering, you will get the possibility to add a gift card; you just need to check and mention the message.
Delivery Colissimo 48/72h
If you order before 4pm, you will get your parcel within 2 or 3 working days in Metropolitan France, 1 week for Europe, and 2 weeks for the rest of the world. However we can’t guarantee a delivery date as it is depending on Colissimo delay and post services.
Free shipping cost from 60€ of purchase or 160€
For a delivery in Metropolitan France we offer you the shipping cost for any order of more than 60€. For the rest of the world the shipping cost will be free for a purchase of minimum 160€.
Tracking your order
Une fois votre commande passée sur monbento.com, vous avez la possibilité de vous connecter à votre compte client à tout moment pour suivre son évolution.
Nous vous envoyons également votre N° de suivi Colissimo dès que votre commande est expédiée, afin que vous puissiez le suivre sur colissimo.fr.
Email and phone hotline
We answer to all your questions by email and by phone from Monday to Friday from 8am to 12pm and from 2pm to 5pm, on contact.uk@monbento.com or at [+33] [0] 9 63 23 95 12 (Local call price from France).
Satisfaction or refund
If you are not satisfied by the products, and if you didn’t use them yet, you just need to let us know within 30 days and send us back the items. We will refund you the money of your purchase. For further information on return policy please clik here.